What We Collect and Why We Collect It
When you register, we collect the details you submit — name, contact information, and account credentials. Each time you add funds through bKash, Nagad, or Rocket, we record the transaction reference, amount, and timestamp to maintain your account wallet accurately and resolve any disputes. We also
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collect device identifiers and session data when you access the platform from your mobile browser, which helps us detect unusual login attempts and keep your account secure. Usage data — which sections you navigate, how long sessions last — is processed in aggregate to improve the
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platform. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are held as long as required for financial compliance; session logs are cleared on a rolling basis. Where local law in Bangladesh or your eligible region requires
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specific handling, those rules take precedence. If you have questions about what data we hold on your account, our support team can pull a summary on request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.